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Registrar - Frequently Asked questions

Please find below a listing of Frequently Asked Questions that are directed to the Registrar area of Enrollment Services. If you have questions that are not indicated below, please call us at (973) 972-5454 or e-mail us at shrpadm@umdnj.edu

Registrar Topics

Registration

TESC Joint Program Registration

Withdrawal from Course/Withdrawal from SHRP

Grades/Transcripts/Certifications

Billing

Graduation and Commencement

My.UMDNJ Portal

Miscellaneous


Registrar Questions

I never received my Web Registration PIN, how do I register now?
All my classes are required (pre-set); do I need to register myself?

What's the time frame for the Add/Drop period?

Where can I find SHRP's upcoming registration dates?

I want to take a course at Thomas Edison State College (TESC), what should I do?

Can I register for my Thomas Edison State College (TESC) course through TESC instead of UMDNJ-SHRP?

What is the procedure for registering for a TESC course through Enrollment Services?


What are the procedures for withdrawing from a course or from SHRP? Is the Program Director's signature required?

How late can I withdraw from my course(s)?

What if I decide to withdraw when I have an Incomplete?


My professor said that my grade was submitted earlier this week. Why does it not appear as updated when I look on my My.UMDNJ account?

Who do I contact to find out if my transfer credits have been received and posted?

I retook a course and received a higher grade but my GPA has not been recalculated? How can I have this corrected?

How can I get a verification that I attended UMDNJ and how would I know if my verification went out?
I am eligible to receive funding through the GI Bill. What do I need to do?
I am under the VA and in the Vocational Rehabilitation program with the VA. How do I handle my billing?

What semesters are students certified for Loan deferment forms?


I haven't received my bill yet, when should I expect it?

Who should I contact if I am experiencing a problem with my bill?

Am I charged Program Fees and Technology Fees each semester? If so, what are the amount of fees I should expect to be paying?


What do I need to do to apply for graduation?

When is the last day I can submit coursework to be eligible for my graduation date?
What happens if I will not be able to complete my requirements by my expected graduation date?

I am in a Joint Program, do I need to apply for graduation at both schools? Which school will provide me with my diploma?

Is my name on the upcoming Graduation List?

How can I get my certificate or diploma?

Do I have a certain timeframe to complete (i.e. 3, 4 or 5 years?) to complete my degree requirements?
I will not graduate in May, can I still attend the Commencement ceremony?

How do I access the website to view my grades and get a printed copy of my transcript?

I can't register on-line, I have tried to log in and my user ID or password seems to be incorrect!

I tried to drop my course in the My.UMDNJ portal under my Web for Student account but it wouldn't let me. How can I withdraw from this course?


What are the Enrollment Services office hours?

I do not remember receiving an SHRP Student Handbook, how do I get one?

How can I view the SHRP Academic Catalog?

What are some additional links that would be useful throughout my SHRP experience?


Registrar Answers

Registration Answers

I never received my Web Registration PIN, how do I register now?

Active Students:
If you are an active student (enrolled in previous Spring or Fall term) )and did not receive your registration PIN, you should contact Enrollment Services who can provide you with your registration PIN immediately.

Inactive Students:
If you are inactive for the current or previous semester(s), you should be in contact with Enrollment Services to update your status and to request a web registration PIN.

Please note that students in Clinical Nutrition programs (MS, DCN and PhD-Health Sciences with Clinical Nutrition track) should contact their Program Director or Academic Advisor.

All my classes are required (pre-set); do I need to register myself?

No, if you are in a block-registered program such as Associate in Science - Respiratory Care or Doctor of Physical Therapy - Entry Level or , you will not need to register yourself. Enrollment Services will register students matriculating in block-registered programs. If you are unsure of which type of registration-structured program you are in, you should contact either your Program Director/Advisor or Enrollment Services.

What's the time frame for the Add/Drop period?

You may add a course prior to the start of the third class and only in the first week. For a short-term course, it is at the discretion of the instructor and Program Director.

You may drop a course without the course appearing on the transcript prior to the third meeting of the class.

During the Add/Drop period, you must submit an Add/Drop form to your Program Director or to the course instructor for approval.

Where can I find SHRP's upcoming registration dates?

Registration dates are available online on SHRP's Registration Dates webpage. Registration Dates are available several weeks before the start of Priority Registration. Priority Registration is for matriculated students.

 

TESC Joint Program Registration Answers

I want to take a course at Thomas Edison State College (TESC), what should I do?

If you are in the Bachelor of Science - Health Sciences (BSHS) Program with Thomas Edison State College and you are interested in enrolling in a course at TESC, you should review the Joint Program Registration Procedures webpage to learn the procedures. This webpage also includes information on:

* UMDNJ-TESC registration process
* links to the TESC Course Catalog
*
TESC BSHS Graduation Form
*
TECEP registration information
* TESC registration dates information
* BSHS graduation clearance information.


Can I register for my Thomas Edison State College (TESC) course through TESC instead of UMDNJ-SHRP?

No, if you are matriculating in the BSHS joint program, you should always register directly through SHRP Enrollment Services.

What is the procedure for registering for a TESC course through Enrollment Services?

Matriculating students in the BSHS program should submit a Course Registration Form directly to Enrollment Services for all TESC courses. Registrations should include the following:

* Month the course will begin (i.e. July 2007)
* Subject Code (ART)
* Course Number (101)
* Section Code (GS)
* Course Title (A WORLD OF ART)
* Number of Credits (3)

You may confirm your registration using TESC's MyEdison Web Services and after you have been registered on the UMDNJ side, you may view your registration within your My.UMDNJ account. You will not be able to view TESC courses under the UMDNJ Schedule of Courses.

 

Withdrawal from Course and Withdrawal from SHRP Answers

What are the procedures for withdrawing from a course or SHRP? Is the Program Director's signature required?

You must submit a Change of Student Status form to Enrollment Services for approval, which will then be forwarded to Enrollment Services. If you officially withdraw from a course, you will have the appropriate tuition reassessed and refunded to your account (if applicable). If you officially withdraw from the school, you will be eligible to have your Graduation Fee credited back to their account.

How late can I withdraw from my course(s)?

For the course withdrawal schedule, please review the Change of Student Program Status on the SHRP website.

What if I decide to withdraw when I have an Incomplete?

If you officially withdraw from SHRP, any course that you have a grade of either "I" or "IP" will be converted to a final grade of "WI".


Grades/Transcripts/Certifications Answers

My professor said that my grade was submitted earlier this week. Why does it not appear updated when I look on my My.UMDNJ account?

Grades are posted to student accounts the day following the official day that Final Grades are Due (as indicated on the Academic Calendar). You should revisit your My.UMDNJ accounts periodically to see if your grades have been updated. If your grade has not been posted 2 weeks after the final day grades are to be submitted by the faculty, please follow-up with your course instructor.

Who do I contact to find out if my transfer credits have been received and posted?

Once a Transfer Credit Evaluation form is approved by the Program Director and the Associate Dean for Academic Affairs and Research, it will then be forwarded to Enrollment Services for processing. Once Transfer Credit has been entered, it will appear on your official transcript and viewed through your My.UMDNJ account.

I retook a course and received a higher grade but my GPA has not been recalculated? How can I have this corrected?

Please contact Enrollment Services at (973) 972-5454 to request your student records to be updated.

How can I get a verification that I attended UMDNJ and how would I know if my verification went out?

You should submit an Enrollment / Graduation Verification Request form to Enrollment Services and may follow-up with Enrollment Services after two business days. 

I am eligible to receive funding through the GI Bill. What do I need to do?

Once you have registered and see that you have been billed on your UMDNJ account, you should should submit an Enrollment / Graduation Verification Request form to Enrollment Services and indicate that you are a recipient of the G. I. Bill. Please also visit our Certification for Veteran Student Programs
webpage
for more details pertaining to this program as well as other Veterans Affairs (VA) program.

I am under the VA and in the Vocational Rehabilitation program with the VA. How do I handle my billing?

Once you have registered for your courses and see that you have been billed on your UMDNJ account, you should should should submit an Enrollment / Graduation Verification Request form to Enrollment Services. For more information on this process, visit our Certification for Veteran Student Programs webpage under the Vocational Rehabilitation Program paragraph.

What semesters are students certified for Loan deferment forms?

Lenders may seek certifications for any of the three SHRP terms: Spring, Summer or Fall.

 

Billing Answers

I haven't received my bill yet, what should I do next?

You may review your financial accounts online using My.UMDNJ or you may request a hard copy of your bill by contacting the Cashier's Office at (973) 972-6307.

Who should I contact if I am experiencing a problem with my bill?

With questions regarding your bill, you should first contact the UMDNJ Cashier's Office at (973) 972-6307. If the Cashier's Office is unable to assist you, please contact Enrollment Services at (973) 972-5454.


Am I charged Program Fees and Technology Fees each semester? If so, what are the amount of fees I should expect to be paying?

You are charged Program Fees and Technology Fees each semester as these fees are attached to your courses. Please visit the Tuition and Fees informational webpage to determine the current fee structure. Tuition and Fees traditionally may change at the beginning of each Academic Year (Fall semester) )and are subject to change per approval by the UMDNJ Board of Trustees.

 

Graduation and Commencement Answers


What do I need to do to apply for graduation?

You will need to submit an Application for Graduation to Enrollment Services by the appropriate deadlines:

January Graduates - September 15th
May and September Graduates - December 1st

Please visit our Application for Graduation webpage for further information.

When is the last day I can submit coursework to be eligible for my graduation date?

You may submit coursework to your program up until your actual graduation date. If any coursework is turned in at a later time or any modifications are made to previously submitted coursework, it will result in your graduation date being moved to a later date. PhD Candidates must defend their dissertation at leasst a month before graduation.

What happens if I will not be able to complete my requirements by my expected graduation date?

If you do not complete your academic requirements by your expected graduation date, you must re-submit an Application for Graduation form for the next graduation period. There are three SHRP graduation dates each year: January, May and September. There will not be a charge or fee assessed for reapplying for graduation or pushing back a graduation date (from the same program).

I am in a Joint Program, do I need to apply for graduation at both schools? Which school will provide me with my diploma?

You must apply for graduation to both of your institutions by the appropriate deadlines.

When you graduate, you will receive your certificate/diploma from the school that you pay tuition. If you pay tuition to an affiliate school, you will be billed a $40.00 Graduation fee from SHRP. If you are a student that pays tuition directly to UMDNJ, then you will be billed a $80.00 Graduation fee and will received your grades, transcripts and your certificate/diploma from SHRP Enrollment Services. All graduates from the School of Health Related Professions will also receive an Alumni Certificate from the SHRP Alumni Foundation.

Is my name on the upcoming Graduation List?

Upcoming expected graduation lists are maintained by Enrollment Services. You may contact Enrollment Services at (973) 972-5454 to confirm receipt of your submitted Application for Graduation.

How can I get my certificate or diploma?

If you have been cleared for graduation, you are eligible to receive your certificate or diploma after your actual graduation date. You must be cleared of any holds on your account (i.e. accounts payable, financial aid, library loans, or student loans). You can pick-up your certificate/diploma at the Enrollment Services Center or may request to have it mailed by completing the Certificate/Diploma Release form.


Do I have a certain timeframe to complete (i.e. 3, 4 or 5 years?) to complete my degree requirements?

Please visit the section entitled "Academic Program Maximum Time Frame", found on pages 26-27 of the SHRP 2006-2007 Student Handbook for your specific programs' timeframe requirement. If you will not complete your degree requirements by the allotted time designated for your program, you should advise your Program Director and Enrollment Services.

I will not graduate in May, can I still attend the Commencement ceremony?

If you graduated in January or are expecting to graduate in May or September of the current year, you are eligible to attend the annual Commencement ceremony in May. PhD students must complete their dissertation requirements prior to Commencement if they seek to walk at the ceremony. PhD students may walk the following May if he or she will be a September graduate.

My.UMDNJ Portal Answers


How do I access the website to view my grades and get a printed copy of my transcript?

You may view your grades and online transcripts through accessing the My.UMDNJ portal account and print out an unofficial copy of your transcript.

For an official transcript, you should submit a Transcript Request form to Enrollment Services. This form is available on the Forms sections of the SHRP webpage.


I can't register on-line, I have tried to log in and my user ID or password seems to be incorrect!

If you are experiencing difficulty with accessing your My.UMDNJ account, you should contact the UMDNJ Technology Service Center at (732) 743-3200. If you incorrectly attempted to access your online account more than three times, you will need to request your My.UMDNJ password be reset by the UMDNJ Technology Service Center.

I tried to drop my course in the My.UMDNJ portal under my Web for Student account but it wouldn't let me. How can I withdraw from this course?

The My.UMDNJ portal will not allow you to withdraw form all of your courses (reducing to zero creidts) therefore you must submit a Change of Student Program Status form (pdf) to Enrollment Services. Please indicate on the form one of the following: Continuing Program Status, Maintaining Matriculation, Offical Withdrawal From Course, Offical Withdrawal From School or Offical Leave of Abscence.

 

Miscellaneous Answers

What are the Enrollment Services office hours?

The Office of Enrollment Services is opened Monday through Friday, 9 am to 4:30 pm. The Enrollment Services Center is located in Room 147 of the Stanley S. Bergen building on the Newark campus.

I do not remember receiving an SHRP Student Handbook, how do I get one?

If you did not receive a Student Handbook, you should contact your Program Director or you may request a copy at the Enrollment Services Center. You may also find the SHRP Student Handbook online.

How can I view the SHRP Academic Catalog?

The 2006-2008 SHRP Academic Catalog is accessible from the SHRP website.

What are some additional links that would be useful throughout my SHRP experience?

Course Descriptions
Course Schedule
Requirements for Programs
Learn about the Faculty

 


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SHRP News & Events

The Faculty / Student HONOR CODE is now online!

The November issue of SHRP News is now available!

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Interdisciplinary Teams - Listen in on a health care team explore issues concerning interdisciplinary patient care

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Check out Enrollment Services' FAQ page!

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