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Integrated Employment Institute

Manual on Activities That Promote Successful Employment

INTRODUCTION

The decision to get a job or plan a career is closely linked to someone’s belief that doing so is both possible and would be a positive change. It is also related to their knowledge of themselves in the role of worker and their knowledge of the world of work.

Supporting someone to choose work often includes helping them to improve their confidence in their capabilities, address their concerns about the impact of such a decision, and increase their understanding of themselves and the world of work.

This manual will explore how to assess someone’s readiness to pursue employment and if necessary develop readiness. It includes a readiness assessment tool and activities that can be used in readiness development.*

The assessment of readiness is not meant to determine whether or not someone can work. People have been denied opportunities to work because they were determined to be not ready. However, this is incorrect. There is ample evidence that anyone who wants to work can work given adequate supports. The assessment of readiness is meant to help to determine what information, experiences, resources or supports someone may need in order to choose work.

Assessing readiness is important because it identifies the area(s) where the person needs more information or experience in order to achieve successful employment. When the area(s) has been identified the service, activities and experiences offered to the person should be those that increase the specific area of concern. This is called Readiness Development.

*Adapted from Assessing & Developing Readiness (Cohen & Mynks, 1993).

ASSESSING READINESS

The term "Readiness" refers to someone’s interest in and personal commitment to change; in this case becoming employed. It is measured by looking at four important readiness factors: 1) Felt Need 2) Commitment 3) Self Knowledge and 4) External Knowledge. The assessment of readiness is not meant to determine whether or not someone can work. It is meant to help to determine what information, experiences, resources or supports someone may need in order to choose work.

Felt Need is one’s level of dissatisfaction with the current circumstances. In this case felt need would be a measure of someone’s level of dissatisfaction with being unemployed. Obviously, in order to work toward change in one’s circumstances one has to feel some dissatisfaction with current circumstances. Expressed dissatisfaction however is closely linked to one’s belief in the possibility of change. Because of this, felt need changes as the other factors increase.

Commitment is a measure of one’s belief that change is possible and that the change in question would be a positive one. In this case commitment would refer to someone’s belief that they can work and that working would be beneficial. Someone who has not worked or not worked in a long time may have a low belief in his or her ability to work. Often people receiving social security or other benefits are not sure working would be a positive thing if it jeopardizes their benefits. There are many other reasons that someone’s commitment may be low as well.

Self Knowledge refers to someone’s knowledge about himself or herself in the anticipated role. In this case, it refers to what someone knows about himself or herself in the role of worker. Some important things to know about oneself are work preferences, interests, likes and dislikes, skills, resources and support needs. Someone with limited experience in the role of worker often does not have this self-knowledge.

External Knowledge refers to what someone knows about the environment they want to move into. In this case it refers to what someone knows about the world of work; what it offers, what it expects. Someone with limited experience in the world of work often does not have this external knowledge.

Assessing readiness is important because it identifies the area(s) where the person needs more information or experience in order to achieve successful employment. When the area(s) has been identified the service, activities and experiences offered to the person should be those that increase the specific area of concern. This is called Readiness Development.

Activity: Readiness Assessment.

DEVELOPING READINESS

Whether someone has an extensive work history, a limited work history, or no work history, they have had life experiences that have fostered the development of skills, interests, and preferences. This information is useful in choosing work, obtaining a job and maintaining successful employment. For many people, however, past experiences are not enough for long term career planning. In this case, current real work experiences provide better information.

The following are lists of activities and experiences that can be used to support someone to choose work.

How can I support consumers in believing that work is possible?

  • Talk about past jobs and other kinds of experiences that the person liked and/or did well at.
  • Maintain a bulletin board of information relating to work. Include pictures of consumers from your agency who are working, kinds of jobs that exist in your community, information about social security work incentives, lists of positive outcomes related to working, etc.
  • Invite working consumers to come in and talk about their experiences.
  • Talk about the person’s current activities that use skills or can help to identify interests.
  • Suggest new experiences that utilize existing skills and/or build new skills.

Activities: Personal Vitae, Workers Panel, Guest Speaker, Interest Inventories, Temporary and/or part time jobs, Transitional Employment, Job Sampling.

How can I support consumers in believing that work is positive?

  • Listen to concerns and fears consumers may feel about going to work.
  • Bring accurate information to consumers to address these concerns (e.g., social security work incentives, symptom management strategies, ways to maintain friendships in the program, etc.).
  • Talk about the supports the person may need and the sources of support that are available.

Activities: Benefits Planning, Managing Symptoms, Circles of Support, Strategies for Staying in Touch with Friends.

How can I support consumers in developing greater knowledge of themselves as workers?

  • Talk about past work and non-work experiences to identify interests, likes, dislikes, preferences, skills, support needs and resources.
  • Talk about the person’s current activities that use skills or can help to identify interests.
  • Help people to try out new work experiences and to use those experiences to learn what they’re capable of and what they enjoy.

Activities: Personal Vitae, Interest Inventory, Temporary and/or part time jobs, Job Sampling, Transitional Employment, Internships, Transferable Skills Analysis.

How can I support consumers in developing greater knowledge of the world of work?
  • Go with consumers on tours of businesses to see the kinds of jobs that exist.
  • Bring business people in to talk about their work and what they look for in employees.
  • Set up informational interviews so the person can get first hand information about jobs and careers.
  • Help the person to get a job and to use it to learn about the expectations and opportunities that exist.
  • Review past work experiences to discover what was expected and offered on a job.
  • Review occupational resource books and Internet sites to get information about the kinds of jobs that exist, the training needed, the salaries offered, etc.

Activities: Business Tours, Guest Speakers, Informational Interviews, Personal Vitae, Temporary and/or part time employment, Transferable Skills Analysis, Internet Occupation Search, Occupational Resource Review.

Conclusion

The activities and experiences that assist someone in identifying their interests, preferences, skills, resources and support needs (as described above) lead to a vocational goal. This goal then drives job development whether it’s done by the person themselves or with the help of vocational services.

For More Information:

Melissa Roberts, Director
Integrated Employment Institute
UMDNJ — SHRP
Department of Psychiatric Rehabilitation
1776 Raritan Road
Scotch Plains, New Jersey 07076
(908) 889-2430
robertmm@umdnj.edu

 

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